Terms & Conditions

Terms of Service & Terms and Conditions

These Terms of Service and Terms and Conditions (“Terms”) explain the rules for using the Artisanal Organic Beauty website and purchasing our organic, plant-based skincare and organic makeup products. Please read them carefully before using the website or placing an order.

1. Introduction and Acceptance of Terms

The website and its products are offered by Artisanal Organic Beauty (“Artisanal Organic Beauty,” “we,” “us,” or “our”). By accessing the website, creating an account, or placing an order, you agree to these Terms and any policies linked from them, including our posted Refund/Return Policy and Privacy Policy. If you do not agree, please do not use the website or place an order.

These Terms apply to all website visitors, account holders, and customers. If you are using the website on behalf of a business or another person, you confirm that you have authority to accept these Terms for that person or business.

2. Business Information

Legal business name: Artisanal Organic Beauty 

Business address: [BUSINESS ADDRESS]

Customer-service email: artisanalorganicbeauty@outlook.com

Phone number: [PHONE NUMBER]

Effective date of these Terms: October 1st, 2026

3. Eligibility and Account Responsibilities

You may use the website only if you are legally able to enter into a binding agreement under the laws that apply to you. If a minimum age or parental-consent requirement applies where you live, you must meet that requirement before using the website or purchasing products.

You are responsible for providing accurate, current information and for keeping your account credentials confidential. You are also responsible for activity carried out through your account. Please notify us promptly if you believe your account or payment information has been used without authorization.

4. Product Information and Ingredient Disclosures

We aim to describe our products accurately, but product descriptions, photos, colors, textures, sizes, packaging, and presentation are provided for general information and may vary. Screen settings, lighting, natural ingredients, and packaging updates may affect how a product appears.

Always review the current ingredient list and product label before purchase and use. Ingredients and formulations may change, and the current package or product page is the best source for the applicable information.

You are responsible for checking ingredients and product directions for known allergies, sensitivities, intolerances, or other personal concerns. If you are unsure whether a product is appropriate for you, consult a qualified healthcare professional before using it.

5. Important Skincare and Cosmetics Disclaimer

Our products are cosmetics and personal-care products, not medical products. Information on the website is not medical advice and is not intended to diagnose, treat, cure, or prevent any disease or medical condition. We do not make unsupported claims that our products treat medical conditions.

Where appropriate, perform a patch test before broader use and follow the product label directions. Do not use a product contrary to its label, packaging, or stated directions. Stop using a product and seek professional medical advice if you experience significant irritation, an allergic response, or another adverse reaction.

Individual results vary. Nothing on the website replaces advice from a qualified physician, dermatologist, pharmacist, or other healthcare professional.

6. Orders, Acceptance, and Availability

Submitting an order is an offer to purchase. An order is not accepted until we send an order-confirmation or acceptance message, and we may decline or cancel an order before acceptance for lawful reasons, including product availability, pricing or listing errors, suspected fraud, or an apparent violation of these Terms.

We may limit quantities, restrict sales to particular regions, or discontinue products at any time. If we cancel an order after payment, we will provide a refund for the amount charged for the canceled portion, subject to applicable law.

7. Prices, Taxes, Promotions, Discount Codes, and Payment

Prices, product details, taxes, shipping charges, and availability may change before an order is accepted. We try to keep information accurate, but we may correct typographical, pricing, tax, or other listing errors and may cancel affected orders where permitted by law.

Applicable sales tax, duties, fees, and delivery charges may be added at checkout. You are responsible for charges that apply to your order, unless the law requires otherwise.

Promotions and discount codes are subject to their stated terms, expiration dates, exclusions, and limits. Unless expressly stated, offers may not be combined, transferred, exchanged for cash, or applied retroactively. A code may be refused if it is expired, invalid, misused, or not applicable to the items in the order.

You authorize us and our payment providers to charge the selected payment method for the total shown at checkout. You represent that you are authorized to use that payment method. We do not receive or store payment information except as handled through the applicable payment service.

8. Shipping, Delivery, and Risk of Loss

We currently ship to [SHIPPING REGIONS]. Orders are generally processed within [PROCESSING TIME], unless a product page, checkout message, or other written notice states otherwise. Delivery estimates are estimates, not guarantees, and may be affected by weather, carrier disruptions, customs, holidays, address errors, or events outside our reasonable control.

You are responsible for providing a complete and accurate delivery address and for any applicable customs duties, import charges, or other destination fees. If a package is delayed, lost, or damaged in transit, contact us at artisanalorganicbeauty@outlook.com so we can help investigate with the carrier.

To the extent permitted by applicable law, risk of loss or damage passes as provided by applicable law or the applicable carrier and delivery rules. Nothing in these Terms limits rights that cannot lawfully be excluded.

9. Returns, Refunds, Exchanges, and Damaged or Incorrect Orders

Returns, refunds, and exchanges are governed by our posted Refund/Return Policy. The store’s current return window is [RETURN WINDOW], and the applicable return conditions are [RETURN CONDITIONS]. The final policy must match the Refund/Return Policy posted on the website at the time of purchase and any rights required by applicable law.

For hygiene, safety, or regulatory reasons, certain opened, used, personalized, final-sale, or otherwise identified products may be non-returnable where permitted by law. Please review the posted Refund/Return Policy before ordering.

If you receive a damaged, defective, incorrect, or incomplete order, contact artisanalorganicbeauty@outlook.comwithin the period stated in the Refund/Return Policy and include your order number and, where useful, photos of the item and packaging. We will review the issue and provide any remedy required by the posted policy or applicable law.

10. Cancellations and Order Changes

You may request an order cancellation or change by contacting artisanalorganicbeauty@outlook.com as soon as possible. We cannot guarantee that a request will be completed after an order has been accepted, processed, shipped, or otherwise entered fulfillment.

If we can make the requested change, the order total, shipping charges, taxes, promotions, and available payment method may be recalculated. This section does not limit any cancellation or withdrawal rights that cannot lawfully be waived.

11. Intellectual Property

The website and its content, including names, logos, product descriptions, photographs, graphics, text, designs, software, and arrangement of content, are owned by or licensed to Artisanal Organic Beauty and are protected by applicable intellectual-property laws.

We grant you a limited, revocable, non-exclusive, non-transferable right to access and use the website for personal, lawful shopping purposes. You may not copy, reproduce, modify, distribute, sell, publish, create derivative works from, or commercially exploit website content without our prior written permission, except as permitted by law.

12. Customer Reviews, Feedback, and Submitted Content

If you submit a review, comment, photograph, suggestion, testimonial, question, or other content, you represent that you have the rights and permissions needed to submit it and that it is accurate to the best of your knowledge. Do not submit confidential, unlawful, infringing, abusive, deceptive, or harmful content or personal information about another person without permission.

By submitting content, you grant us a worldwide, non-exclusive, royalty-free, transferable, and sublicensable license to use, reproduce, display, adapt, publish, and distribute that content in connection with our business and marketing, subject to applicable law. We may moderate, edit, refuse, or remove submitted content, but we are not required to monitor all content.

13. Prohibited Uses

You may not use the website or products to violate any law or regulation; infringe another person’s rights; impersonate another person or business; submit false or misleading information; interfere with website security or operation; introduce malicious code; attempt unauthorized access; scrape or harvest data; misuse promotions or payment systems; resell products without authorization; or engage in conduct that could harm customers, Artisanal Organic Beauty, or the website.

We may suspend or terminate access, cancel orders, or take other lawful action if we reasonably believe prohibited activity has occurred.

14. Third-Party Links and Services

The website may use or link to third-party websites and services, including Shopify, payment processors, shipping carriers, analytics providers, social platforms, and other service providers. These third parties may have their own terms and privacy practices, which you should review before using their services.

We do not control and are not responsible for third-party websites, services, content, availability, security, or practices, except to the extent responsibility cannot be excluded under applicable law. Shopify and payment providers may process information and transactions under their own terms and policies.

15. Privacy

Our collection, use, disclosure, and protection of personal information are described in our separate Privacy Policy. Please review the Privacy Policy before using the website or placing an order. The Privacy Policy is part of the website’s policy framework but does not replace these Terms.

16. Disclaimers and Limitation of Liability

To the fullest extent permitted by applicable law, the website and its content are provided on an “as available” and “as is” basis. We do not promise that the website will always be uninterrupted, secure, error-free, or free of harmful components, or that product information will always be complete, current, or error-free. We do not provide warranties beyond those that cannot lawfully be excluded.

Nothing in these Terms excludes or limits liability for fraud, intentional misconduct, gross negligence where it cannot be limited, death or personal injury caused by negligence where it cannot be limited, non-waivable consumer rights, or any other liability that applicable law does not allow us to exclude or limit.

To the fullest extent permitted by law, Artisanal Organic Beauty and its owners, employees, contractors, and service providers will not be liable for indirect, incidental, special, consequential, exemplary, or punitive losses, or for lost profits, revenues, data, or business opportunities, arising from or related to the website, products, orders, shipping, or these Terms.

To the fullest extent permitted by applicable law, our total liability for a claim related to an order or these Terms will not exceed the amount you paid for the product or order giving rise to the claim. Some jurisdictions do not allow certain limitations, so some of these limitations may not apply to you.

17. Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Artisanal Organic Beauty and its owners, employees, contractors, and service providers from claims, losses, liabilities, damages, costs, and expenses, including reasonable legal fees, arising from your breach of these Terms, misuse of the website or products, violation of law, or infringement of another person’s rights.

We reserve the right to assume the exclusive defense and control of any matter subject to indemnification, and you agree to cooperate reasonably with that defense. This section does not require you to indemnify any party for that party’s own unlawful conduct where applicable law prohibits it.

18. Governing Law and Dispute Resolution

These Terms and any dispute related to them will be governed by the laws of [GOVERNING STATE/COUNTRY], without regard to conflict-of-law principles, except where applicable consumer-protection law requires otherwise.

Subject to any rights or procedures that cannot lawfully be waived, disputes will be resolved in the courts located in [VENUE], and you consent to that venue and jurisdiction. Before bringing a formal claim, please contact us at artisanalorganicbeauty@outlook.com so we can try to resolve the concern informally. Do not rely on this section to waive any mandatory right available to you under applicable law.

19. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on the website with a revised effective date. Changes apply prospectively unless applicable law requires otherwise. Your continued use of the website or placement of an order after an update means you accept the updated Terms, except where a different form of consent is required by law.

20. Severability, Waiver, Entire Agreement, and Assignment

If any provision of these Terms is found invalid or unenforceable, it will be modified or limited to the minimum extent necessary, and the remaining provisions will remain in effect. Our failure to enforce a provision is not a waiver of our right to enforce it later.

These Terms, together with the policies and terms expressly incorporated into them, are the entire agreement between you and Artisanal Organic Beauty concerning the website and your purchases, except for any separate written agreement that expressly applies. You may not assign or transfer your rights or obligations under these Terms without our written consent. We may assign these Terms in connection with a business transfer, restructuring, or operation of the website, subject to applicable law.

21. Contact Information

Questions about these Terms, an order, a product, or a customer-service concern may be sent to:

Artisanal Organic Beauty

Artisanal Organic Beauty 

Email: artisanalorganicbeauty@outlook.com