Shipping Policy

Shipping Policy

This Shipping Policy explains how Artisanal Organic Beauty processes, dispatches, and delivers orders. We aim to provide clear expectations while recognizing that carrier timelines and circumstances outside our reasonable control may affect delivery.

Processing and Dispatch

Orders are generally prepared and shipped within 7–10 business days, excluding weekends and holidays. This timeframe covers order processing and dispatch only; it is not a guaranteed delivery date. Carrier transit time begins after an order is dispatched and depends on the carrier, destination, and circumstances affecting transportation.Custom, made-to-order, backordered, or otherwise identified products may require additional processing time only when that timing is stated on the product page or communicated to the customer.

Shipping Destinations

Shipping availability may vary by product, destination, and applicable carrier or customs requirements.

Shipping Costs

Applicable shipping charges will be shown at checkout. Shipping charges may vary based on the order, destination, package size, and available shipping service.

Delivery Estimates After Dispatch

After dispatch, the estimated carrier transit time is provided by the carrier company. This estimate begins only after the order has been shipped. Delivery estimates are provided for planning purposes and are not guarantees. Actual delivery may vary based on the destination, carrier operations, weather, holidays, customs, and other circumstances.

Tracking Information and Address Accuracy

Delays, Lost, Stolen, or Damaged Packages

Orders may be delayed by weather, carrier disruption, holidays, incorrect or incomplete addresses, customs processing, or events outside Artisanal Organic Beauty’s reasonable control.If your package is delayed, appears to be lost, is marked delivered but cannot be located, or arrives damaged, please contact artisanalorganicbeauty@outlook.com with your order number and relevant details as soon as reasonably possible. For damaged packages, retain the packaging and product where practical so the issue can be reviewed.

International Orders and Customs

For international orders, delivery timing, carrier handling, and customs procedures may vary by destination. Orders may be subject to customs duties, taxes, brokerage fees, or other import charges.Please review [CUSTOMS/DUTIES POLICY] for the applicable information about customs charges and responsibility. Customs processing may delay delivery, and Artisanal Organic Beauty cannot control the timing of customs decisions or inspections.

Order Changes and Cancellations Before Shipment

To request an order change or cancellation before shipment, contact artisanalorganicbeauty@outlook.com as soon as possible and include your order number.We will make reasonable efforts to review requests received before shipment, but requests are not guaranteed once fulfillment begins. Submitting a request does not by itself confirm that an order has been changed or canceled.

Returns and Refunds

Due to the organic nature, hygiene considerations, and personal-care use of our skincare and makeup products, all sales are final. Artisanal Organic Beauty does not accept returns, exchanges, or refunds for change of mind, incorrect product selection, opened or used products, sensitivities, allergies, or dissatisfaction with results. Please review product details, ingredients, directions, and your shipping information carefully before placing an order. If you receive an item that is damaged, defective, incorrect, or incomplete, contact artisanalorganicbeauty@outlook.com with your order number and relevant details as soon as reasonably possible so we can review the issue and provide any remedy required by applicable law. Nothing in this policy limits any consumer rights or remedies that cannot legally be excluded or waived. This no-returns and no-refunds policy is intended to match our posted Refund/Return Policy and applicable law.

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